If You Experience Something That Looks Like a Bug

What you can do if you discover an issue in one of our software tools and/or website pages.

Steps You Can Take When Encountering a Bug

Be sure that you are using the newest version available. Often problems have been solved in newer versions.

Email a complete description of the problem. Be sure to include operating system, application logs (if any), how to reproduce the error (as exact as possible), and (if applicable and possible) a screenshot demonstrating the problem.
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Microsys develops desktop software, mobile apps and websites.This page is part of the shared help documentation across many of our tools.
This help page is maintained by
As one of the lead developers, his hands have touched most of the code in the software from Microsys. If you email any questions, chances are that he will be the one answering.
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