Website Scraper Purchase Includes Support
The purchase of A1 Website Scraper usually includes support, updates and possibly even a free upgrade.
The following is included if you
buy A1 Website Scraper now:
- Updates to 12.x series:
- All releases within version series 12.x are free.
- There are no additional costs at any point for using version 12.x.
- Upgrades from 12.x to 13.x:
- If version 13.0 is released officially (i.e. beta builds for testers and similar do not count) within one year of the purchase, upgrading to 13.x is free.
- If you are entitled to a free 13.x upgrade, you are also entitled to the 13.x updates.
- Upgrades may sometimes be free for purchases older than one year.
- If you are not eligible for a free upgrade, the upgrade is discounted compared to the list price.
- We care about support and having satisfied customers of our website scraper.
- You can request and get a refund for products bought within 30 days of your purchase.
- Product support is free, but we may ask you to update/upgrade to the latest version or that we are unable to solve a certain problem at present.
Note: Please
contact us if you encounter a problem or have feedback.
When you start A1 Website Scraper for the first time - it starts a 30 days trial period. Here the software is fully functional.
When the trial period has expired the software reverts to free mode with some usability restrictions until you purchase and register the software.
Note: You can always see if the software is in registered state, trial or free mode by looking at the caption/title at the top of the main window.