Satisfaction Guarantee and Free Support
- We care about support and having satisfied customers.
- You can request a refund for products bought within 30 days of purchase.
- Support is free. Please contact us if you encounter a problem or have feedback.
Updates and Upgrades
Updates to 2.x series :
- All releases within version series 2.x are free.
- There are no additional costs at any point for using 2.x.
Upgrades from 2.x to 3.x :
- Upgrades released within one year of the purchase are free.
- If you are entitled to free 3.x upgrade, you also get all 3.x updates.
- Upgrades may sometimes be free for purchases older than one year.
- If not eligible to free upgrade, upgrade is discounted compared to list price.
You can
buy upgrade for A1 Keyword Research version
1.x to
2.x.
Check if the
one year subscription gives you
free upgrade to version
2.x.
Installing New Versions
- Installer can detect an existing installation and configure itself accordingly.
- Installation is easy when using the options and paths suggested by installer.
License Keys
- All license IDs and keys issued are guaranteed to be unique.
- Registration is not bound to hardware, operating system etc.
VAT - Value Added Tax
Details about buying from payment processor / reseller:
- VAT is shown and handled automatically during ordering process.
- eSellerate, Plimus etc. are not located in Denmark. VAT is therefore not Danish.
Invoice - Purchase Receipt
When buying through
eSellerate:
- Your order confirmation email contains a link to customer support.
- If you have lost above email, you can retrieve your invoice / receipt by:
- Navigate to http://www.esellerate.net | purchase / consumer | after sales support.
- Above takes you to https://store.esellerate.net/store/support/Default.aspx.
- The invoice / receipt contains company and VAT information following places (as of 2009 January):
- eSellerate company address is at middle bottom right:
eSellerate
5901 N. 58th Street
Lincoln, NE 68507-3249 - eSellerate company VAT ID is at far bottom center:
eSellerate VAT ID (issued by the EU) is: EU372000063.
Other Websites Trying to Sell A1 Keyword Research
There exist
fake websites
that sell
copied software as
oem software and
old version.
If in doubt about a website,
contact us and ask or use the
buy links found at our website.
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