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Satisfaction Guarantee and Free Support
- We care about support and having satisfied customers.
- You can request a refund for products bought within 30 days of purchase.
- Support is free. Please contact us if you encounter a problem or have feedback.
Updates and Upgrades Updates to 3.x series : - All releases within version series 3.x are free.
- There are no additional costs at any point for using 3.x.
Upgrades from 3.x to 4.x : - Upgrades released within one year of the purchase are free.
- If you are entitled to free 4.x upgrade, you also get all 4.x updates.
- Upgrades may sometimes be free for purchases older than one year.
- If not eligible to free upgrade, upgrade is discounted compared to list price.
Installing New Versions - Installer can detect an existing installation and configure itself accordingly.
- Installation is easy when using the options and paths suggested by installer.
License Keys - All license IDs and keys issued are guaranteed to be unique.
- Registration is not bound to hardware, operating system etc.
VAT - Value Added Tax Details about buying from payment processor / reseller: - VAT is shown and handled automatically during ordering process.
- eSellerate, Plimus etc. are not located in Denmark. VAT is therefore not Danish.
Invoice - Purchase Receipt When buying through eSellerate: - Your order confirmation email contains a link to customer support.
- If you have lost above email, you can retrieve your invoice / receipt by:
- Navigate to http://www.esellerate.net | purchase / consumer | after sales support.
- Above takes you to https://store.esellerate.net/store/support/Default.aspx.
- The invoice / receipt contains company and VAT information following places (as of 2009 January):
- eSellerate company address is at middle bottom right:
eSellerate
5901 N. 58th Street
Lincoln, NE 68507-3249 - eSellerate company VAT ID is at far bottom center:
eSellerate VAT ID (issued by the EU) is: EU372000063.
Other Websites Trying to Sell Automation Batch Tools
There exist fake websites
that sell copied software as
oem software and old version.
If in doubt about a website,
contact us and ask or use the buy links found at our website.
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