The purchase of TimeSage Timesheets usually includes support, updates and possibly even a free upgrade.
The following is included if you
buy TimeSage Timesheets now:
- Updates to 2.x series:
- All releases within version series 2.x are free.
- There are no additional costs at any point for using version 2.x.
- Upgrades from 2.x to 3.x:
- If version 3.0 is released officially (i.e. beta builds for testers and similar do not count) within one year of the purchase, upgrading to 3.x is free.
- If you are entitled to a free 3.x upgrade, you are also entitled to the 3.x updates.
- Upgrades may sometimes be free for purchases older than one year.
- If you are not eligible for a free upgrade, the upgrade is discounted compared to the list price.
- We care about support and having satisfied customers of our timesheets.
- You can request and get a refund for products bought within 30 days of your purchase.
- Product support is free, but we may ask you to update/upgrade to the latest version.
Note: Please
contact us if you encounter a problem or have feedback.
Delivery of the timesheets software and license is electronically if not otherwise agreed.
(This can be through either downloads available on the website or emails that contain the necessary license information.)
This help page is only about the professional edition of TimeSage Timesheets.
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